Help center

How to use Rim Reader

Step-by-step guides for every job in the app, the same animated lessons the app plays, and what to do when something doesn’t go to plan.

New to Rim Reader?Start with Getting started: it walks through the whole thing once, from printing the bracket to your first result, in about a page.

Set up

Measure

Results

When something’s wrong

How support works

  1. Look it up. Most questions are answered in these guides, the troubleshooting table or the FAQ.
  2. Send it from the app. Settings → Send Feedback sends your message with the app version, phone model and calibration date (you can untick those). It works later if you’re offline.
  3. Or email us at info@rimreader.com. We read every message. What to include.